We will send an email confirming your order shortly after receiving your order and follow with another email for shipment notification and tracking information. If you don’t receive the email, please check your spam folder or reached out to us.
Your jewelry will be securely packed in Touch of Yoga’s box with protection material to ensure you will receive it in good condition.
We offer free shipping worldwide via Registered Air Mail by Thailand Post, no minimum order needed. Delivery lead time for Registered Air Mail is between 7-15 days.
If you wish to use other courier service that is available in Thailand, please advise upon your purchase. Shipping cost will be added to your order as quoted from your preferred courier service.
For order over USD 100, we offer free shipping via DHL which delivery lead time is 3-5 days.
Customs or import taxes will be assumed as the responsibility of the customer and will vary from country to country
Please allow 2-5 business days before your order is shipped, unless we are closed for the holidays. In most cases, orders are shipped within 1-3 days. Shipping for domestic (Thailand) orders will be handling by Thailand post or Kerry Express Thailand.
All parcels will require a signature upon receipt. We are not responsible for packages that are lost or not delivered due to an insufficient or incorrect address or a full mailbox. If the package is returned to us you are responsible for the shipping cost to re-ship the merchandise.
If you have any clarification regarding shipping, please contact us at firstname.lastname@example.org